Preview with sample kits, nothing is sent
What can we help with?
Which part do you need?
The sheet letter and part number are printed next to every piece in your instruction booklet.
A photo of the part or the booklet page is required so we ship the right piece. JPG, PNG or HEIC, up to 10 MB each.
About your kit
We accept returns of kits that have not been opened.
Required when the box arrived damaged or the wrong kit was sent. JPG, PNG or HEIC, up to 10 MB each.
How would you like us to solve it?
If none of the options above suit you, please email us at info@byanavrin.com.
Check your request
Please check the details below before you send the request.
Your part is on our list
We received your request and confirm by email within 24 hours. The replacement part ships free of charge.
We received your return request
You receive an email with the return instructions within 24 hours. Return shipping is paid by the customer.
Enjoy your build
Your kit stays with you. Our team refunds 25% of the product price to your original payment method and confirms by email within 24 hours.
Your kit stays with you. Our team refunds 25% of the product price to your original payment method and confirms by email within 24 hours.
