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Refunds & Returns
All Anavrin models are quality-checked before shipment. If you encounter any issues with your order, please refer to the details below.
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Refunds: If you're not satisfied with your first package, contact us within 30 days of receipt for a return or exchange. Refunds will be issued minus return shipping and handling. Opened or used items cannot be returned. A 20% restocking fee applies for non-defective returns. Shipping fees are non-refundable.
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Order Cancellation: Cancellations before shipment are subject to a 10% processing fee.
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Defective Items: If a defective part is returned in non-original condition, we may deny the refund and return the item at your expense. If no response is received within 7 days, the item will be recycled.
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Exchanges: We do not offer exchanges. If you ordered the wrong part, place a new order and return the incorrect item within 30 days for a refund.
For assistance, contact us at returns@byanavrin.com, and we'll respond within 1-2 business days.
Thank you for shopping with Anavrin!